Refund Policy
The refund provisions below are reproduced from our Terms and Conditions. Please read the full Terms together with any terms for your purchase.
Payments and events
For any purchases made via the website, payments are processed by the payment provider shown at checkout and may be subject to that provider’s own terms and privacy policy. Prices are in Australian dollars and any GST treatment is stated with the relevant offer. Event availability, changes, cancellation and refund arrangements are set out on the relevant event page (as applicable) and below.
Refunds
Subject to any rights you may have under the Australian Consumer Law, refunds are only available where required by law or where expressly stated in these Terms or in any other refund terms that apply to the relevant purchase, including any specific terms for events, memberships or the Jobs Board.
You may be entitled to a refund or other remedy if:
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the services are not provided with due care and skill;
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the services do not match the description given to you;
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the services are not fit for a purpose or result that you made known to us, or for which services of that kind are commonly supplied; or
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you are otherwise entitled to a refund or other remedy under the Australian Consumer Law.
You are not entitled to a refund of the unused portion of your membership if you choose to terminate your membership early, except where required by law or expressly stated in any membership terms that apply to you.
To request a refund, please contact us at hello@womeninautomotive.com.au within 72 hours after becoming aware of the issue and provide any information reasonably needed to assess your request. We will review the request and determine the appropriate remedy, including whether a refund is payable.
If a refund is payable, it will be issued to the original payment method used for the purchase, unless we agree otherwise. The amount of any refund may take into account the nature of the issue, the extent to which the relevant services have been provided or used, and any remedy required by law.
Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy that cannot be excluded, restricted or modified under the Australian Consumer Law.
Jobs Board: refused or removed advertisements
The decision whether an advertisement is suitable for this website rests with Women in Automotive. If we refuse an advertisement before it has appeared on the Jobs Board, we will notify the advertiser and refund the fee paid for that advertisement in full, and that refund is the advertiser’s sole remedy in respect of the refusal to the extent permitted by law. If we remove or suspend an advertisement after it has appeared, no refund is payable, although we may at our discretion offer a replacement placement where the removal was not caused by a breach of these Terms by the advertiser.
Jobs Board: refunds, cancellation and withdrawal
Once an advertisement has appeared on the Jobs Board, the fee paid for it is not refundable. This applies whether or not the position is subsequently filled or withdrawn, whether or not the advertiser still requires the advertisement, and whether or not the advertisement produced the response the advertiser expected.
An advertiser may cancel an advertisement that has not yet appeared on the Jobs Board by writing to us at hello@womeninautomotive.com.au, and we will refund the fee paid for it in full.
A request to withdraw an advertisement that has appeared on the Jobs Board must be made in writing to hello@womeninautomotive.com.au by the person who placed it or by an authorised representative of the advertising organisation. We will action a valid request within a reasonable time. Withdrawal does not entitle the advertiser to a refund or a credit.
Nothing in this section excludes, restricts or modifies any guarantee, right or remedy that cannot be excluded, restricted or modified under the Australian Consumer Law.